Surge Global Resources

Privacy Policy

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Company Name: Surge Global Resources

RC Number: [Insert CAC RC Number]

Registered Office: Shop 336 Purple Stone Plaza Apo Zone B. FCT Abuja

Surge Global Resources (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, apply for a loan, or interact with us online or offline.

By engaging with Surge Global Resources, you consent to the practices described in this policy.

1. Information We Collect

We collect information necessary to process your loan and deliver our services effectively. This includes:

Personal Information

  • Full name
  • Date of birth
  • Address and contact details (phone number, email, etc.)
  • Valid identification (National ID, Driver’s License, Voter’s Card, or International Passport)

Collateral Information

  • Description, photos, and valuation details of collateral (laptops, cars, or gold)
  • Vehicle documents (if applicable)

Financial Information

  • Bank details (for disbursement and repayment)
  • Income source or employment details (if required for risk assessment)

Technical Information (for website visitors)

  • Device type, IP address, and browser information (for website security and analytics purposes)

2. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your loan application.
  • Verify your identity and collateral.
  • Communicate with you regarding your loan, repayments, or account updates.
  • Safely store and manage collateral during the loan period.
  • Comply with legal, regulatory, and security requirements.
  • Improve our services and customer experience.

We do not sell or rent your information to third parties.

3. Data Storage and Security

We take reasonable and appropriate steps to protect your personal data from unauthorized access, loss, misuse, or disclosure.

  • All digital data is stored in secure, access-controlled systems.
  • Physical collateral is stored in secure, monitored facilities.
  • Only authorized personnel have access to your data and items.

If we suspect any data breach, we will notify you and the relevant authorities in accordance with NDPR requirements.

4. Data Retention

We retain your personal and loan-related data only for as long as necessary to:

  • Fulfill the purpose for which it was collected.
  • Meet legal or regulatory obligations.
  • Resolve disputes or enforce our agreements.

Once data is no longer required, it is securely deleted or anonymized.

5. Sharing and Disclosure

We may share your information only under the following circumstances:

  • Legal Requirement: When required by law, court order, or regulatory authority.
  • Loan Recovery: With professional recovery agents or legal representatives, if necessary.
  • Service Providers: With trusted third parties (such as IT or insurance providers) who assist us in delivering our services, under confidentiality agreements.

We will never share your information for marketing purposes without your explicit consent.

6. Your Rights Under NDPR

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

  • Access your personal data held by us.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data (subject to legal or contractual limitations).
  • Withdraw consent to data processing at any time.

To exercise these rights, contact us via the details provided below. We will respond within a reasonable time frame.

7. Use of Cookies (for website visitors)

Our website may use cookies to improve browsing experience, track analytics, and enhance functionality. You can choose to disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those websites. Please review their policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated “Effective Date.” Your continued use of our services after any update indicates your acceptance of the revised policy.

10. Contact Information

If you have any questions, requests, or complaints regarding this Privacy Policy or how your data is handled, please contact us:

Surge Global Resources
Email: surgeglobalresources@gmail.com
Phone: +234 813 885 2314
Address: Shop 336 Purple Stone Plaza Apo Zone B. FCT Abuja